Operations Management

Virtual Operations coverage for your business, specialising in the Trade Industries:

  • Email and enquiry management
  • Creating customer accounts
  • Bookkeeping, sending estimates and invoices
  • Job scheduling
  • Customer service
  • Chasing payments

Part of my service will be to set you up with a job management system that links to your calendar and other accounts, so that you are always able to see the progress of your work, your backlog, and your expected income for the coming months.  

Virtual ASsistance

Specialising in operations and process, I also offer general Virtual Assistance in most areas of administration:

  • Anything excel related 
  • Creating/Editing & Formatting documents and presentations
  • Tender Preparation
  • Event Management
  • Training Co-ordination
  • Scheduling
  • Typing notes
  • and more

I have experience using a large number of software programmes and online systems. I am an expert user of Excel and Word in Microsoft Office, as well as a variety of CRM, task management and document management systems. 


Need a website or blog set up? I can provide a site build and management using WordPress or other CMS systems. 

Includes building pages across site using WordPress or Wix, as well as maintenance and continuity of theme, designing layouts and navigation and updating static text, blog posts & images.

Why work with me

Fast turn around

With over 10 years working in operations and technical admin, I know lot of tricks and can get things done very efficiently.

Work As needed

As a virtual resource, you only pay me for the hours I actually work for you. I track my time constantly so you always know where you stand

Money Saving

Having me cover your admin tasks means you can spend more time on making your business money, without needing to take a day out every so often to catch up on the paperwork